Impressum

Gesetzlicher Vertreter: Kofler Stephan

MwSt-Nr: IT 03042070213
SteuerNr: KFLSPH69B10F132A

CIN: IT021048A1Y9PZ2RLI

Mandatory information according to EU Regulation No. 524/2013 of the European Parliament and of the Council Platform for Online Dispute Resolution (ODR) of the European Commission: http://ec.europa.eu/consumers/odr/

Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. You can find our email address in the imprint above.

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Travel Cancellation 

Cancellation conditions of the Bio- & Wellnesshotel PAZEIDER according to the regulations of the Hotel Gastwirte Verband Südtirol - HGV:In case of cancellations within the last 28 days prior to departure, the following cancellation fees will be charged to you without travel cancellation insurance:

For reservations with breakfast 80% of the total amount will be charged. For reservations with half board, 70% of the total amount will be charged. In the event of premature cancellation, all unused days of the travel arrangement incl. board portion will be charged.

PAZEIDER AGB

Cost increases due to hotel renovations or expansion of services are possible and can also be communicated for bookings already confirmed up to 60 days before arrival. The guest can then cancel or reconfirm the booking free of charge.

Cancellation conditions:

Insured reasons for trip cancellation / trip interruption

The following events are insured reasons for trip cancellation or trip interruption if you are unexpectedly unable to start the trip or have to cancel it:unexpected serious illness, serious accidental physical injury, vaccine intolerance or death; loosening of implanted joints; unexpected serious illness, serious accidental injury or death (including suicide) of a family member, if this makes your presence urgently necessary; Pregnancy, if this was discovered after booking the trip, or severe pregnancy complications up to and including the 35th week of pregnancy; significant material damage to your property at the place of residence as a result of an act of God (e.g. flood, storm), fire, burst water pipe or criminal act by a third party, if this makes your presence urgently necessary is; loss of job due to termination by the employer through no fault of one's own; Calling up for basic military or community service; Filing of the divorce suit or, in the case of registered civil partnerships, the filing of the dissolution suit before the spouses/civil partners travel together; Dissolution of the civil partnership (with the same registration address for 6 months) by giving up the shared residence before the partner travels together;Failure to pass the school leaving examination or a similar final examination of at least 3 years of school education;Arrival of an unexpected court summons. Family members include spouses (or registered life partners or partners living in the same household), children (step-children, grandchildren-in-law, foster-children), parents (step-children, grandparents-in-law, foster-children), siblings and brothers-in-law /Sister-in-law of the insured person - in the case of a registered life partner or partner living in the same household, also their children, parents and siblings.

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